Laboratorium Design Thinking

An example of defining a problem well

Gilbert’s reflection shows how a deep look at a problem changes the way we understand it.

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  1. 1Name the surface conclusionResearch links income with happiness only up to a certain level, hence “money can’t buy happiness”.
  2. 2Go deeperGilbert found that how we spend money matters as well as how much of it we have.
  3. 3Apply it to your own problemAsk the team what real need hides behind the first, obvious answer.

What this story teaches

DefineThe heart of the problem

Reaching the real causes is what lets us design solutions that work.

TipsHow to spend

Experiences over material goods, spending on others, steering clear of comparison shopping.

TakeawayThe question is “how”

A change of perspective opens the way to effective solutions.

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