How do you make toast?
Tom Wujec shows how the simple question “How do you make toast?” helps untangle complex problems.
An exercise to do as a team
This exercise is an inspiration for prototyping together. Different people see the same process differently, and a shared model connects their points of view.
- 1Draw how you make toastEach person on the team draws separately how they do it.
- 2Break the process down on sticky notesWrite the process on sticky notes, one step per note. Notes are easy to rearrange.
- 3Build a shared modelFrom everyone’s notes a shared solution emerges that combines different perspectives.
How to run the exercise
PerspectivesDifferent drawings
Each person sees the process differently, which illustrates the value of group work beautifully.
Sticky notesOne step, one note
The rule makes it easy to rearrange and compare steps.
ResultA shared model
A model emerges that brings together the variety of individual points of view.
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